Miles & Barr Estate Agents
51 Queen Street
Ramsgate
Kent
CT11 9EJ
M&B Partners: Christian Miles & Stuart Barr
Sales Office Manager: Ben Smith
Head of Marketing: Steve Cort
John Sainsbury: Head of M&B Photography
Point&Press: IT Products and Solutions
Premier Signs: Exterior & Interior Signage
Capital Press: Graphics Production
To create a new bright and fresh Office that was welcoming to
our customers and contemporary in design
and function. To provide our staff with a well thought out working
environment to reflect our companies
business approach of friendly and professional service.
People are happier in these surroundings and pride
in the workplace leads to better working practices
so the customer always benefits!
1. Client facing desk areas
2. A relaxed soft seating area
3. Dedicated customer care ‘call-out’ work stations
4. A private Financial Services section
5. One-to-one meeting room
6. A separate Sales Progression area
7. Kitchen and seating area for staff
We created a new concept in window displays. At present Estate Agents
cram their windows with printed Property Details, this makes it impossible to see into
the office and makes the inside feel claustrophobic. We worked with the IT
products and solutions company PointandPress and developed a brand new way
of viewing properties. They produced the first multi-screen rolling digital display
for us that can be viewed in direct sunlight. Each window has 3 separate
flat screens displaying properties in their own, dedicated price categories .i.e.
SCREEN 1: Up to £125,000
SCREEN 2: £125,000 to £150,000
SCREEN 3: £150,000 to £175,000
SCREEN 4: £175,000 to £200,000
SCREEN 5: £200,000 to £225,000
SCREEN 6: £225,000 to £250,000
SCREEN 7: £250,000 to £300,000
SCREEN 8: £300,000 to £350,000
SCREEN 9: £350,000 Upwards
This means if you are looking for a property in the £150,000 to £175,000
category, you don’t have to wade through all the other properties to find what you
want. It seems such an obvious idea but believe it or not it hasn’t been done in
our area before!
We decided that the office itself was to relate to the town it was situated in, to
reflect its location and character and to promote it’s main attractions. So we
created the ‘Window on Ramsgate’, a 5 metre photographic collage, panorama
featuring key locations in Ramsgate. This not only gives the office a WOW factor
but with its incredible sense of depth makes the office actually feel bigger. It was
produced by John Sainsbury our Head of Photography.
We set out to create an innovative working environment and so far have had an
incredible 100% positive response from everyone, we plan to roll this concept out
to all our branches and Folkestone has already been completed
Designed and Produced by Steve Cort, Marketing & Creative Director of Miles & Barr
SS Building & Decorating Contractors
Managing Director: Steve Clarke
Production Manager: Dan Morris
We had a budget of £50,000 and we came in on target
Ramsgate was our first Office back in 1999 and then the décor was quite
revolutionary for an estate agent, but as time passed others copied it and after
nearly 10 years we felt it was time to invest in another new and fresh image. Also
our client base now spreads from Thanet throughout the SE and we attract a lot
of out of town buyers, many from London who expect a contemporary and
efficient office environment from us as the Market leader